This document sets out the terms and conditions governing the use of the Menara4D platform. All members are required to read and comply with these terms before using any of our services.
By registering for or using Menara4D, you agree to be bound by all the terms and conditions set out in this document. If you do not agree with any part of these terms, please do not use our platform.
A summary of the six most important aspects of Menara4D's Terms & Conditions
The Menara4D platform is accessible only to individuals aged 21 and above who are Malaysian citizens or residents. All applicants are responsible for ensuring they meet the age and eligibility requirements before registering.
Minimum deposit of RM 30 via DuitNow, Touch 'n Go eWallet, GrabPay, FPX, Boost, or ShopeePay. Minimum withdrawal of RM 50 to a Malaysian bank account or e-wallet registered in the member's name. Third-party payment methods are not permitted.
All bonuses are subject to wagering requirements as specified in each promotion's terms. Bonuses cannot be withdrawn directly — they must be met through valid wagers before any withdrawal can be processed.
Any attempt at fraud, use of multiple accounts, exploitation of system bugs, or unauthorized collusion between players is strictly prohibited. Violations may result in immediate account suspension and forfeiture of account balance.
Each member is responsible for keeping their account password confidential. Menara4D will never ask for your password via email or chat. Any unrecognised activity must be reported to customer support immediately.
Menara4D reserves the right to update these Terms & Conditions at any time. Members will be notified via email or an in-account notification. Continued use of the platform following such notification constitutes acceptance of the updated terms.
In these Terms & Conditions, the following words and expressions carry the meanings set out below unless the context requires otherwise:
Words in the singular include the plural and vice versa. Section headings are for reference purposes only and do not affect the interpretation of the content.
To register and use the Menara4D platform, you must meet all of the following eligibility requirements:
Menara4D reserves the right to request proof of identity at any time to verify a member's eligibility. If a member is found to be ineligible, Menara4D reserves the right to immediately suspend or close the account and forfeit any remaining balance, including pending withdrawals.
Individuals employed in the gambling industry or in related fields, including employees of game provider companies, may be subject to additional restrictions under Menara4D's internal policies.
Each member is permitted to hold only one account on Menara4D. Owning multiple accounts under the same individual — whether using different personal details or any other means — is strictly prohibited and constitutes a serious breach of these Terms & Conditions.
All information provided during registration must be accurate, complete, and up to date. Members are responsible for keeping their personal details current whenever changes occur. Menara4D is not liable for any loss or issues arising from incorrect or outdated information.
Menara4D reserves the right to request account verification (KYC) at any time, particularly before processing withdrawals that exceed certain limits. Documents that may be required include:
Important Note: Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension until the verification process is completed.
Menara4D accepts deposits via the following Malaysian payment methods only:
| Payment Methods | Minimum Deposit | Processing Time |
|---|---|---|
| DuitNow | RM 30 | ~30 seconds |
| Touch 'n Go eWallet | RM 30 | ~30 seconds |
| GrabPay | RM 30 | ~30 seconds |
| FPX / Maybank2u / CIMB Clicks | RM 30 | 1–3 minutes |
| Boost | RM 30 | ~30 seconds |
| ShopeePay | RM 30 | ~30 seconds |
Deposits suspected to originate from illegal activity will be blocked and reported to the relevant authorities. Menara4D complies with Malaysian legislation on anti-money laundering (AML).
Withdrawals from a Menara4D account are subject to the following conditions:
Menara4D processes withdrawal requests as quickly as possible. Estimated processing times are as follows:
Note: Processing times stated above are estimates and may vary depending on transaction volume and bank system conditions at the time. Menara4D is not responsible for delays caused by third-party systems.
Menara4D reserves the right to conduct security checks on large or suspicious withdrawal requests. Such checks may require up to an additional 24 hours, and members may be asked to provide further information or documentation for identity verification purposes.
All bonuses and promotions offered by Menara4D are subject to specific terms and conditions stated alongside each offer. The following general terms apply to all bonuses:
Menara4D does not permit any form of bonus abuse, including but not limited to:
Menara4D reserves the right to void any bonuses and winnings obtained through promotion abuse, and to suspend the accounts involved without prior notice.
All game outcomes on Menara4D are final and cannot be disputed once a round or hand has been completed. Slot game outcomes are determined by a certified, independently audited Random Number Generator (RNG). Live casino game outcomes are determined by actual physical results — cards, dice, or roulette balls — captured via live stream.
In the event of a technical failure during an active game, Menara4D will handle the matter in accordance with the following policy:
All Return to Player (RTP) values published by Menara4D are based on information provided by the respective game suppliers. RTP is a theoretical long-term figure and does not guarantee results in any individual gaming session.
Menara4D members are strictly prohibited from engaging in any of the following conduct:
Violation of any of the above prohibitions may result in immediate account closure, forfeiture of all balances and bonuses, and reporting to the relevant authorities, without any prior notice to the member involved.
Members may request account closure at any time by contacting Menara4D customer support via live chat or email. Prior to closure, all eligible cash balances will be processed to the registered payment method.
Menara4D reserves the right to suspend or close a member's account without prior notice if:
Members whose accounts have been suspended or closed by Menara4D may submit an appeal within 30 days by emailing support@menara4d.run with the relevant details and supporting documentation. Each appeal will be reviewed fairly, and a response will be provided within 7 business days.
The collection, use, and storage of Menara4D members' personal data are managed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and our Privacy Policy, which can be read in full at Privacy Policy page.
By registering with Menara4D, you consent to Menara4D processing your personal data for the purposes of platform operations, payment processing, identity verification, service communications, and product improvements.
Our Privacy Commitment: Menara4D will not sell, rent, or share members' personal data with any third party for marketing purposes without your explicit consent. All data is stored with 256-bit SSL encryption and is accessible only by authorised personnel.
Menara4D provides its gaming platform on an "as is" basis, without any express or implied warranties beyond those specifically stated in these terms. Menara4D does not guarantee that the platform will always be free from errors, interruptions, or technical failures.
Menara4D shall not be liable for:
Menara4D's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions or the use of the Menara4D platform shall first be referred to negotiation between the parties.
If negotiation fails to resolve the dispute within 30 days, both parties agree to settle the matter through arbitration in Malaysia under the Rules of the Kuala Lumpur Regional Centre for Arbitration (KLRCA), or through a court of competent jurisdiction in Malaysia.
Language Version: These Terms & Conditions are published in Bahasa Melayu as the official version. In the event of any inconsistency between this and any other language version (where available), the Bahasa Melayu version shall prevail.
For any enquiries regarding these Terms & Conditions, please contact us at support@menara4d.run.
Register a Menara4D account for free and enjoy over 200 games with a minimum deposit of just RM 30. Fast deposits, even faster withdrawals.
Privacy & Data Security: All personal data and transaction records of Menara4D members are protected with 256-bit SSL encryption and managed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We do not share your data with any third party without your consent. For full details, please refer to our Privacy Policy us.
Menara4D places the well-being of our members above all else
Set daily deposit limits, weekly loss limits, and session time limits in your Menara4D account settings. Once activated, limits take effect immediately and cannot be increased during a 24-hour cooling-off period to keep you protected.
Voluntary breaks ranging from 24 hours to several months are available. For longer-term protection, members may apply for full self-exclusion by contacting our customer support team.
Menara4D is intended for individuals aged 21 and above. If you or someone you know needs help with a gambling problem, contact Talian Kasih 15999 for free and confidential support.