Menara4D takes our responsibility to every member's privacy seriously. This Privacy Policy clearly sets out what data we collect, how it is used, and your rights as the data owner, in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
By using the Menara4D platform, you consent to the collection and use of your personal information as described in this Privacy Policy. Please read it carefully before proceeding with registration.
The core principles that shape how we manage the personal data of our Malaysian members
All personal data and transaction information transmitted between your device and Menara4D's servers is protected by industry-standard 256-bit SSL encryption. Your data remains unreadable even if intercepted during transmission.
All of Menara4D's data management practices fully comply with the provisions of Malaysia's Personal Data Protection Act (PDPA) 2010. We are registered as a responsible data processor under this Act and are subject to its enforcement.
Menara4D has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we take this responsibility seriously.
Every category of data we collect has a specific, clearly stated purpose. We do not collect data that is unnecessary, nor do we use your data for purposes beyond what we have stated without your consent.
You have the right to access, review, amend, or request deletion of your personal data at any time. Such requests can be submitted through your account settings or by contacting our customer support team directly.
Access to members' personal data within the Menara4D organisation is restricted to staff with a legitimate operational need. All access is logged and monitored to ensure no unauthorised use occurs.
Menara4D ("we", "our platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy is designed to explain clearly and transparently how we manage your personal data from the moment you visit our website until you cease using our services.
This document is published in accordance with the requirements of the Malaysia Personal Data Protection Act (PDPA) 2010, the principal Malaysian legislation governing the processing of personal data in commercial transactions. As a platform operating in Malaysia and serving Malaysian users, we are fully bound by the provisions of this Act.
This Privacy Policy applies to all users of the Menara4D platform, including unregistered visitors, registered members who have not made any deposit, active members currently using our services, and former members whose accounts have been closed.
Important: By accessing or using any part of the Menara4D platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our platform.
Menara4D collects various types of personal data depending on the nature of your interaction with our platform. The following are the categories of data we collect:
Menara4D does not directly collect credit or debit card information. All payments are processed through third-party payment providers that comply with PCI-DSS security standards.
Menara4D collects your personal data through the following methods:
Most of the data we hold is provided directly by you during the account registration process, identity verification (KYC), deposit or withdrawal form submissions, communications with our customer support team, and participation in promotions or surveys.
When you use the Menara4D platform, our systems automatically record certain technical data, including your IP address, device type, in-platform navigation activity, and gaming session data. This data is collected via cookies, tracking pixels, and server logs.
In certain cases, we may receive your personal data from:
If you provide us with another person's personal data (for example, during a complaint or appeal process), you are responsible for ensuring that individual has consented to their data being shared with Menara4D.
Menara4D uses your personal data only for lawful and necessary purposes. The following is a summary of our data processing purposes:
| Processing Purpose | Data Types Used | Legal Basis |
|---|---|---|
| Registration & account management | Identity, contact | Contract fulfilment |
| Age & identity verification (KYC) | Personal identification, documents | Legal obligation |
| Deposit & withdrawal processing | Finance & transactions | Contract fulfilment |
| Fraud prevention & AML | All categories | Legal obligation |
| Customer support | Relationship, transactions | Contract fulfilment |
| Service communications | Email, phone number | Legitimate interests |
| Platform improvement | Technical, usage | Legitimate interests |
| Marketing & promotions | Email, phone number | Your consent |
Menara4D will not use your personal data for any purpose other than those listed above without first obtaining your explicit consent or without a valid legal basis under Malaysia's PDPA 2010.
Menara4D does not sell your personal data. However, there are certain situations where we need to share your data with selected third parties for platform operational purposes:
We share only the necessary data with service providers who assist us in operating the platform, including:
All these service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.
Menara4D may disclose your personal data to Malaysian authorities when required by law, including:
Our Privacy Commitment: Menara4D will not share, sell, rent, or disclose your personal data to any third party for marketing, advertising, or commercial purposes without your explicit consent. This includes companies within the same group where applicable.
Menara4D implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
While we take all reasonable steps to protect your data, no online data transmission or storage system can be guaranteed to be 100% secure. You are also responsible for keeping your account password secure and not sharing your login credentials with anyone.
Menara4D retains your personal data only for as long as it is needed for the stated purposes or as required by applicable Malaysian law.
Once the applicable retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
Cookies are small text files stored in your web browser when you visit our website. They help us recognise your device, maintain your login session, and understand how you use our platform so we can continue to improve it.
You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the Menara4D platform, and you may be unable to log in or access certain features.
Menara4D does not use cookies for third-party advertising or cross-site tracking. Our cookies are used exclusively within the menara4d.run platform.
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 days, and we reserve the right to charge a reasonable fee for processing data access requests.
If you find that the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. Most basic information can be updated directly through your account settings.
Where data processing is based on your consent (such as marketing communications), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting us directly.
You have the right to object to the processing of your personal data where it is based on our legitimate interests. We will review your objection and cease processing if there are no compelling legitimate grounds that override your interests.
In certain circumstances, you may request the deletion of your personal data. Please note that this right is subject to our obligation to retain specific data for legal compliance purposes, such as financial records and AML requirements.
To submit any request relating to your privacy rights, please contact us by email support@menara4d.run with the subject line "PDPA Privacy Rights Request". We will respond within 14 business days.
The Menara4D platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from anyone under 21 years of age.
Should we discover that personal data belonging to an individual under the age of 21 has been collected without our knowledge — whether through fraudulent registration or any other means — we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who believes your child under the age of 21 has registered or used the Menara4D platform, please contact us immediately at support@menara4d.run so we can take the appropriate action.
Menara4D reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or changes to the services we offer.
When material changes are made to this Privacy Policy, we will notify you through the following means:
Your continued use of the Menara4D platform following any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly first before lodging a complaint with the relevant authorities.
You may contact the Menara4D Data Protection Officer via:
We are committed to responding to all privacy-related enquiries within 14 business days. For more complex requests, we may require up to 30 days to provide a thorough response.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory authority under the Personal Data Protection Act 2010.
This Privacy Policy takes effect from January 2026. The Bahasa Malaysia version is the official version of this document. In the event of any inconsistency with versions in other languages, the Bahasa Malaysia version shall prevail.
Over 50,000 Malaysian players trust Menara4D for their online casino entertainment. Register a free account today and enjoy 200+ games backed by industry-grade data security.
Menara4D's Data Protection Commitment: All member personal information and transactions are protected with 256-bit SSL encryption and managed in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010. We do not share your data with any third parties for marketing purposes without your consent. For any enquiries, please contact support@menara4d.run or read our Terms & Conditions us.
Member well-being is a non-negotiable priority at Menara4D
Set daily deposit limits, weekly loss limits, and session time limits in your Menara4D account settings. Activated limits take effect immediately and protect you from impulsive decisions.
Break options ranging from 24 hours to several months are available in your profile settings. For longer-term protection, full self-exclusion can be requested through our customer support.
Menara4D is intended for individuals aged 21 and above only. If you or someone you know needs support with a gambling problem, contact Talian Kasih 15999 for confidential assistance.